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Webex teams for vdi
The package is intended for customers who want to install the Cisco Webex Teams package v_3 for Cisco Webex Teams for VDI. The package is intended for customers who want to install the Cisco Webex Teams package v_3 for Cisco Webex Teams for VDI. The Webex App VDI solution optimizes the audio and video for calls and meetings. Using a thin client device, such as a lightweight PC or laptop.
Webex teams for vdi.Deployment Guide for Cisco Webex for Virtual Desktop Infrastructure (VDI)
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product.
Learn more about how Cisco is using Inclusive Language. When a user launches a virtual broker-client Citrix Workspace app or VMWare Horizon Client , the vendor’s software initiates a virtual channel. The Webex App plugin and agent use this virtual channel to communicate. To start a session, users first launch their virtual broker-client Citrix Workspace App or VMware Horizon Client ,connect to the connection broker, and then select an HVD or virtual application.
Once selected, a virtual channel is set up between the user’s thin client physical machine and the HVD virtual machine hosted on the Hypervisor. The Webex App client and Webex App VDI plugin then go set up all the control streams that are used to exchange data over the virtual channel. In this case, the internal interface is the opposite of what’s configured for the external interface. Through the device information that is retrieved in the previous step, Webex App begins the CSF device Windows desktop registration through the Expressway-E external interface.
Since Citrix Virtual Apps and Desktops 7 , “virtual channel allow list policy” is enabled by default. You must use the version of this app from the direct download page. The app on the Microsoft Store is not supported. A connection broker is software that creates connections to hosted virtual desktops.
A connection broker performs a number of tasks including the following:. Validating the username and providing a connection for the user. Allowing the user to connect to a specific virtual desktop. If you want users to use virtual backgrounds, you must meet the virtual background requirements.
We support bit and bit architectures for the following Windows versions:. CPU performance affects the maximum video resolution. These hardware specifications are only guidelines for the expected resolutions.
Other factors can affect video resolution. VMWare Horizon client version 8. VMware Horizon client version 8. SP Because of this third-party integration, you must contact IGEL for technical support. See the software download page to get a copy of the OS installation package. Because of this third-party integration, you must contact Dell for technical support.
For more information, see the Dell Wyse ThinOS documentation for your supported release; the “Supported packages” section of their release notes mentions the version of the Webex VDI plugin that’s supported. Because of this third-party integration, you must contact 10ZiG for technical support. For more information, see the 10ZiG page for your specific thin client.
Because of this third-party integration, you must contact Stratodesk for technical support. The minimum hardware requirements for thin clients are as follows:.
Memory: 2GB of memory, with at least 1GB free for operating system use. Storage: 2GB or more of internal storage for installation. If the graphics card is not recognized, limited-performance VESA mode can be used. Networking: A recognized wired or wireless network adapter. USB: HP recommends 2. The following system properties enable using basic eLux RP 6 features. Intel Core 2 Duo or later processors on any of the following Apple hardware:. Monterey While we support backwards compatibility, as outlined in the release notes , we recommend that you use the latest versions of the install builds wherever possible.
VDI users typically do not have admin control over their machine and the plugin does not require admin privileges. However, if your users require Outlook integration, you must register the office integration. See Details about headset support for more information. To integrate a supported calling service and Webex Meetings, you must follow configuration steps in the documentation for those solutions.
Choose an option and then use the documentation that is linked in that section. The document contains an overview of the service, prerequisites, and deployment steps. To support this feature, make sure you’ve configured your Unified CM calling deployment correctly.
Additionally, make sure the following VDI configuration is in place so that offloading to meetings is supported: Full-featured meetings requirements. Dual NIC deployments are supported. Control Hub is where you provision and configure settings, features, devices, and users in your Webex Calling enabled organization. Make sure your environment supports Webex Calling by following the prerequisites and port reference material before you start specific configuration steps in Control Hub.
You can use the following information, in the order presented, to get your organization up and running with Webex Calling :. Prepare Your Environment for Webex Calling. Port Reference for Webex Calling. Configure Webex Calling for Your Organization.
Configure Webex Calling Features. Configure and Manage Webex Calling Users. Configure and Manage Webex Calling Devices. Adoption Trends and Usage Reports.
Each article includes a subway map at the top to let you know where you’re at in the overall configuration work flow so you don’t lose your place. Subscribers use a single application the Webex App to take advantage of features provided by both platforms. We recommend that you be on the latest releases to ensure the latest features and functionality are available. You or your users must manage installing the latest versions.
See the following links for backwards compatibility information:. You must run a minimum of Expressway X Earlier versions must be upgraded to X Static route —Verify the default gateway on the Expressway-E. Typically, this is the default gateway of the external interface IP subnet. Once Unified CM responds to the request, the Expressway-E sends the response through the default gateway if the static route to the HVD subnet does not exist.
NAT addresses this problem. This design is known as NAT reflection, and may not be supported by all types of firewalls. The external firewall must also allow the following inbound connections from the user thin client to Expressway:. Skip to content Skip to search Skip to footer.
Bias-Free Language. Bias-Free Language The documentation set for this product strives to use bias-free language. Find Matches in This Book. Log in to Save Content. PDF – Complete Book 3. Updated: June 15, Figure 1. Hosted virtual desktop and thin client requirements Make sure your VDI environment meets the requirements for the supported servers Hosted Virtual Desktop HVD , where the Webex app is installed and thin clients user-side device where the Webex VDI plugins are installed.
VMware Horizon Agent: 7. A connection broker performs a number of tasks including the following: Validating the username and providing a connection for the user. Dell Wyse ThinOS 9. Audio: Audio support is optional. See virtual background requirements for more information. VMware Horizon View Client version 7 5. Supported realtime media workflows for calling and meetings Webex App VDI supports the following realtime media workflows: Calls on Webex built into the app Unified CM Webex Calling Webex for BroadWorks Webex Meetings To integrate a supported calling service and Webex Meetings, you must follow configuration steps in the documentation for those solutions.
Move a call to a meeting To support this feature, make sure you’ve configured your Unified CM calling deployment correctly. You must run a minimum of X Webex Calling requirements If you want to use Webex Calling as your call service for Webex App VDI users, use the following documentation links to walk through the required configuration steps.
The documents contains an overview of the service, prerequisites, and deployment steps. Configuration in Control Hub Partners and Administrators Control Hub is where you provision and configure settings, features, devices, and users in your Webex Calling enabled organization. You or your users must install one of the following: Two separate VDI plugins: one for the Webex App released bimonthly and one for Webex Meetings release monthly.
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